It is our experience that local government employees lack the ability and/or willingness to hold supervisors, peers and employees accountable for their performance, behaviour and attendance. Frankly speaking, local government is brutally awful at holding people accountable. Stop obsessing about your performance review/development plan form. Performance feedback is not about a form: it is about having the courage to have difficult conversations right in the moment. Fortunately for you, we are here to help. We offer support for supervisors or colleagues who wish to deal with difficult situations and we also offer workshops on developing skills and scripts to assist.