There are few things more frustrating than arriving at a meeting and having the leader of the meeting open proceedings by asking: “Okay, we’re here to talk about ‘X,’ how do we want to begin?” Not all meetings need facilitators but when strategy is being set, big decisions are being made, or critical feedback is solicited, a clear roadmap for how the session(s) will unfold is critical. We have successfully facilitated dozens of staff and staff/council meetings. Here’s an appetizer: our first question is always: “The session will be a success if . . . ?”